Questions Families Ask Before They Begin
Clear answers for families exploring Agape’s referral-agency role, engagement levels, and non-medical support options.
No. Agape Senior Concierge LLC is a referral agency. Agape helps families explore non-medical caregiver referrals and does not provide medical care, skilled nursing, clinical treatment, emergency response, or licensed home health services.
No. Agape Senior Concierge LLC is a referral agency and is not the employer of caregivers it refers. Depending on the arrangement between the family and caregiver, the family may have employer responsibilities. Agape reviews the referral process and required disclosures with the family before any caregiver referral is made.
Agape uses three engagement levels—Basic Engagement, Premium Engagement, and Concierge Engagement—to reflect how much planning, referral review, and concierge support a family may need before non-medical support begins. Engagement details are reviewed privately during consultation.
Every household, schedule, and support request is different. Agape reviews the family’s needs privately before discussing engagement options, required disclosures, and next steps.
Families may explore non-medical support such as companionship, personal support, household routine assistance, transportation, respite, medication reminders, and overnight or extended considerations when needed. The Support Options page provides the fuller overview.
If concerns arise, Agape can listen to the concern and help identify next-step referral options when available. The direct caregiver-client relationship remains between the family and caregiver.
Agape does not determine IHSS eligibility, public benefit eligibility, insurance coverage, reimbursement, or claim approval. Families may use Agape’s support to better understand private support options and organize basic support information for discussion with the proper agency, carrier, or advisor.
Agape focuses on private-pay families across the Tri-Valley, East Bay, and San Francisco Bay Area. Availability and referral options are reviewed during private consultation.
Yes. Agape welcomes thoughtful introductions from trusted professionals who support older adults, families, and care decision-makers seeking non-medical caregiver referral support.
Still Have Questions?
A private consultation gives Agape the opportunity to understand the household, answer important questions, and help clarify the next step with care and discretion.